Snapcode AB operates the app AlfaCom on behalf of municipalities and regions.
This page is used to inform app visitors/users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number and device details. The information that we collect will be used to contact or identify you.
Log Data
We want to inform you that whenever you visit our Service, we collect information that the app sends to us; that is called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, OS version, crash reports, device ID, usage of the app and other statistics.
Location data
AlfaCom is an app for professional transporters of travellers with special needs. As such, AlfaCom communicates with a backend planning system that, mandated by legal contracts, requires the vehicles to constantly report the position of the vehicle. The data is used for the system to calculated routes, possible co-ride options and quality-of-service follow-ups and enquiries. It is therefore a requirement that you allow AlfaCom to collect the precise location of the device at all times, even when AlfaCom is placed in the background.
The locations collected while using the app is saved in the backend for up to 6 months and are used according to the above statements. The locations are accessible by Snapcode and the owners of the data, which in most cases are the Snapcodes customers who in turn have contracts with the transporters, who are using AlfaCom.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Children’s Privacy
Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.